Shipping Policy

INTUIT.ORG SHIPPING AND RETURNS POLICY

Last Updated: 1 Jan 2025

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At Intuit.org, we want to ensure a clear understanding of our shipping practices and no-return policy. Please read this document carefully before making any purchases.

SHIPPING POLICY (only applicable to physical items)

1. Order Processing
   • All orders are processed within 1-2 business days after payment confirmation
   • Business days are Monday through Friday (excluding federal holidays)
   • Orders received after 2 PM EST will be processed the next business day

2. Shipping Methods
   Standard Shipping (within United States):
   • 5-7 business days

Express Shipping:
• 2-3 business days
• Additional $15.95

1. Delivery Information
   • Tracking numbers are provided via email once orders ship
   • We do not ship to P.O. boxes
   • All packages require signature confirmation
   • International shipping currently unavailable

2. Shipping Restrictions
   • Certain states may have specific shipping restrictions
   • Some products may require special handling
   • Additional fees may apply for remote locations

NO RETURNS POLICY

1. Final Sale Notice
   ALL SALES ARE FINAL. We do not accept:
   • Returns
   • Exchanges
   • Refunds
   • Cancellations after order processing

2. Quality Assurance
   To ensure customer satisfaction:
   • All items undergo quality inspection before shipping
   • Products are verified for accuracy and condition
   • Packaging is secure and protective

3. Damaged or Incorrect Items
   In the rare event of receiving damaged or incorrect items:
   • Document the issue with photos
   • Contact customer service within 24 hours of delivery
   • Provide order number and detailed description
   • Each case will be reviewed individually
   • No physical returns accepted

4. Before You Purchase
   We strongly recommend:
   • Carefully reviewing product descriptions
   • Verifying specifications and requirements
   • Confirming shipping address accuracy
   • Contacting customer service with questions before ordering

5. Customer Responsibility
   Customers are responsible for:
   • Providing accurate shipping information
   • Understanding product specifications
   • Acknowledging the no-return policy
   • Verifying order details before submission

6. Order Cancellation
   • Orders cannot be cancelled once processed
   • Review cart thoroughly before completing purchase
   • Double-check all details before confirming

7. Digital Products
   For digital products:
   • Immediate delivery upon payment
   • No refunds or exchanges
   • Access credentials are final

8. Exception Policy
   • No exceptions will be made to this policy
   • Customer service representatives cannot override policy
   • All sales are considered final upon payment

9. Contact Information
   For questions or concerns:
   Email: [help@intuit.org]
   General Business Hours: Monday-Friday, 9 AM - 5 PM EST

10. Legal Compliance
    This policy complies with applicable consumer protection laws while maintaining our no-return policy. The policy may be updated without notice to comply with changing regulations.

ACKNOWLEDGMENT

By completing a purchase on Intuit.org, you acknowledge that you have read, understood, and agree to these terms:
• All sales are final
• No returns or exchanges accepted
• No refunds will be issued
• Cancellations are not permitted after processing

RECOMMENDATIONS

Before purchasing, we strongly encourage you to:

1. Read all product descriptions thoroughly

2. Review specifications carefully

3. Contact customer service with questions

4. Verify shipping information

5. Understand this no-return policy

This policy is designed to maintain the quality and integrity of our products while ensuring clear expectations for our customers. Thank you for understanding our position on returns and exchanges.